UX Training
I had the opportunity to attend User Experience (UX) training the last couple days and it really gave me a lot to think about as a developer. UX is more than which User Interface (UI) element you want to use. It is the practise of putting yourself into the shoes of your user and understanding where they are coming from and what emotions they are feeling.
It was a fast paced class and I want to record my notes here not only for my future use but hopefully someone else will find it useful too.
Techniques
- Personas
- How Might We
- Card Sorting
- Empathy Map
- Customer Journey Mapping
- Experience Map
- Service Blueprint
- Coach Marks